Tell us about your journey as a recruiter
For 25 years, I had been working in sales & sales leadership in a variety of technology led industries including telecommunications, digital media and travel etc. After finishing up with Fairfax Media I was speaking with a friend who was working in a niche sales focused recruitment agency in Melbourne and I figured, given my knowledge of sales and sales processes, that I could add value to organisations looking to attract sales people. I found success very quickly as a consultant and went on to lead a high performing team of consultants. After 5 and a half years with my previous company, and on the back of finishing some tertiary studies in leadership & management, I decided to venture out on my own and created my own company.
MS&Co is a talent management consultancy that provides a wide variety of solutions to SME, Mid-Market, Enterprise, and Government. From organisational design, change management, sales capability, job design, permanent recruitment, occupational health and safety consulting and diversity and inclusion consulting. Mostly, clients use my network and knowledge of sales process to attract and retain top talent to their organisation.
What changes do you see happening in the recruitment industry in the next 12 months?
Not so much changes, more of an evolution or continuation of what has happened over the past few years. Recruitment as a service has seen considerable growth over the past few years. We saw a pivot to virtual recruiting in 2020. With government creating legislation to restrict people movement during the pandemic. This trend will continue to evolve with organisations now adopting remote working conditions for a lot of their positions. Recruitment as an industry will continue to operate in a virtual environment.
The other trend that will continue to grow is the importance of your employer brand. Organisations who have a clearly defined vision, mission and values that they abide by create a culture that attract good people. People want to work for organisations they feel they have a connection to. Whether it be by the values they live by, or that the organisation has credibility.
Either way, the next few years are forecast to be very favourable for specialist recruitment businesses as organisations all over the country in every industry are getting back to business as usual. Prior to the pandemic, the recruitment industry was already an $11.6 billion industry annually in Australia. Industry figures reported by Ibis World as of 1st of April 2022 have that number at $16.4 billion with a 7.6% growth annualized for the rest of 2023.
What's one piece of advice you'd give to employers?
I offer all my clients the same advice. Create a position that people will actually want to do!!! There are three things that are the foundations for role engagement. Connection, Contribution & Credibility. without these, you will continually be replacing people in a job position. Also, adopt Y theory management practices in your organisation. Trust your employees to make the right decisions in achieving their role objectives and accountabilities. Give them full ownership over their role responsibilities. Give them flexibility in their role and you’ll be rewarded ten fold.